This guide offers conflict management advice to adults and teens. The techniques illustrated encourage users to turn their anger around to interact peacefully and productively with associates and family. Leaders learn how to conduct presentations, guide discussions, and help participants understand the purposes and pitfalls of anger and how to channel it into constructive and useful actions.
Author description
Gerry Dunne PhD, has developed training programs on a national level and is the author of more than 15 books. She lives in Battle Ground, Washington.
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