Learn proven, field-tested techniques to manage disruptive, drama-causing subordinates, peers, and bosses to dramatically improve productivity and boost the bottom line. This book describes four energy-draining personalities that sabotage workplace collaboration and synergy. The authors blend humorous and relatable case studies with proven tools for managing 'office saboteurs' - subordinates, co-workers, and the boss. The authors' research draws on years of experience working with more than 2,500 CEOs and their executive teams, combined with their own father-daughter dynamic. They break down the four major drama roles - the complainer, the cynic, the caretaker, and the controller - and lay out a detailed roadmap for managing difficult people in difficult situations. Readers will see their co-workers (and themselves) in this entertaining and action- oriented blueprint for addressing the dramatic behaviours that cripple so many teams. The authors detail simple methods for defusing office drama and fostering clean, authentic interactions. This book puts an end to office drama for good!
“Jim Warner is the ultimate pragmatist, a relentless observer of costly and dysfunctional dramas in thousands of leadership encounters. Kaley and Jim have written a real value-added book that I intend to use to enhance my own relationships.”
-Bob Buford, founder, Leadership Network Chairman, The Drucker Institute; and author, Halftime
Jim Warner and Kaley Klemp are devoted to guiding corporations, family businesses, professional partnerships, and other organisations on how to expand their leadership skills, while fostering enduring authenticity within their teams. Whether for entire corporations, executive teams, small groups, couples, or individuals, Jim and Kaley are experts in creative collaborative, productive interactions.